FAQ

This card is used for :

• access to all or part of the school premises depending on the student’s status,

• access to the school’s libraries and to borrow books, 

• access to the school’s restaurant and cafeteria.

It is the equivalent of the student card and is valid proof to benefit from student discounts (in museums, cinemas, public transportation, etc.).

You can access the restaurant as soon as you have obtained your multifunction card and after having credited your account on this card. You can do so

• from the intranet, on the page Rechargement compte restaurant

• or by credit card on the machines located at the entrance to the restaurant and in the cafeteria. Remember to ask for your receipt the first time you visit the restaurant (it is otherwise not given to save paper) in order to get your ID number at the bottom of the receipt.

In the cafeteria, you can pay with your multifunction card or by credit card. In the restaurant as in the cafeteria, it is not possible to pay in cash.

Restaurant: Monday to Friday from 11.40 am to 2 pm

Cafeteria: Monday to Friday from 7:30 am to 4:30 pm

The restaurant and the cafeteria will be open as from Monday, August 31, 2020. 

Students and pupils enrolled at the ENS-PSL benefit from special prices. They will be automatically taken into account on your multifunction card 24 hours after its issue. You can access the restaurant before this date, but at the normal rate, i.e. €11.30.

The ENS-PSL provides various digital services to DENS and Master’s students, most of them accessible through your ens.psl.eu email address and login and password, which will be sent to your personal email address by the end of August.

Here are the services available to you:

Use your login and password to access it.

If you have not received them, you can obtain them from the Centre de Ressources Informatiques (CRI). Send to assistance-cri@ens.psl.eu your mobile phone number, date of birth and a copy of the front of your ENS-PSL multifunction card.

Access is via your login and password.

Enter your login and password to find administrative information and electronic documents.

Via the ENS-PSL, you can get scientific software, Mathematica and Matlab, for free. If you want to use them, contact spi@ens.psl.eu.

A coordinator is there to answer your questions and inform you about what we can do to support you. You will find all the information on a dedicated page on the intranet (you will need your ENS address to access it).

You will be able to obtain an enrollment certificate online once your administrative registration has been validated. To do so, you will need to have provided all the required documents and paid the Student Life and Campus Contribution (CVEC, €92) and the registration fees for the degree(s) you will prepare this year (€210 for the DENS and €243 for the Master).

Normaliens, élèves and étudiants, are required to attend one of the sessions devoted to health, prevention and safety (four possible slots, on 13 and 14 September). They must also participate in the presentation of their future department, as well as other department presentations if they wish. The presentation of the ENS and its diploma, in Humanities or Sciences, is also essential for all normaliens.

Master’s students must attend the meeting organized for their Master. They are also strongly encouraged to take part in the presentation of the ENS and PSL, offered on two different dates : Saturday 4 September at 10am, and Thursday 23 September at 6pm.

Access to each of the libraries requires specific registration. To register online, go to www.bib.ens.fr, then click Préinscription.

A distance of one meter between each person must be respected: this implies not entering a room without being invited, respecting floor markings, or not going into an elevator with other people. You should also follow the signs when you enter and leave a room and keep to the right in corridors.

These instructions will be updated before the start of the school year to take into account changes in the health situation. Remember to check this website before coming to campus.

If you have symptoms of covid 19, you have been tested positive, or you have been in contact with someone who has covid 19:

New students will arrive on Wednesday 1st, Thursday 2nd and Friday 3rd September. You will pick up your key at the same time as your multifunction card. It is essential to make an appointment via this website's Agenda. Please note that there is no time slot open on Saturdays and Sundays.

International normaliens are invited to attend a special welcoming event on Friday 3rd Sept in the afternoon. They will be given the details and the programme in an email message.

Before picking up your key: you must send your bank details as well as a payment authorisation to hebergement@ens.psl.eu when you confirm your coming to ENS and ask for accommodation.

• If your room is located rue d’Ulm (it will be the case if you don’t get a message saying you will be at Jourdan): you will be able to get your keys on September 1st, 2nd or 3rd, together with your multifunction card. To do so, simply make an appointment on the dedicated platform and on the day of your appointment, go to salle Weil (ground floor of 45, rue d’Ulm, Pantheon campus).

• If you are staying at Jourdan: you will need to collect your keys from the reception desk at the Jourdan campus. We advise you to choose an afternoon slot for the collection of your multifunction card and to dedicate the morning to your installation on the Jourdan campus. This will allow you to leave your personal belongings in your room before coming to Ulm to collect your card. An e-mail will be sent to you at the end of August with all relevant information.

No.

If you are staying on campus, you have a postal address at 45, rue d’Ulm, 75005 Paris. Please do not forget to specify your room number so that the mail service can deposit your letters in your locker on the Ulm or Jourdan campuses.

Please note that it usually takes a few weeks to set up the pigeonholes. Before that, you will collect your mail at the service courrier opposite the main entrance of the 45.

For occasional access to this underground car park, contact the DG at dg@ens.psl.eu : they will be able to give you a car park card in exchange for a deposit (ID or €20 by cheque or cash). You can keep this card for 8 days only. The badge is to be passed at the top of the ramp (the reader at the bottom opens the door only halfway, for pedestrians).

Longer or more regular access to the car park at 46 rue d’Ulm is possible for a limited number of vehicles. In order to submit your request, you have to fill out the online form on degetteweb, print it out and send it back to the DG with the necessary documents (including an insurance certificate). If your request can be satisfied, your ENS card will be activated for parking access in the following working days.

During the opening hours of the site, it is possible to access a parking space occasionally and outside weekends. To request it, please send an e-mail at least one working day before you want access to the security staff at 45, rue d’Ulm (securite.ulm@ens.psl.eu). Please give the following information: surname, first name, contact number, reason and vehicle registration number.

The parking lot at Jourdan is reserved for Jourdan staff only. However, when you move in you may use the fire lane at 46 boulevard Jourdan, as briefly as possible

To do so, please send an e-mail at least one working day in advance to the Jourdan security staf (securite.jourdan@ens.psl.eu) indicating your name, first name, contact number, reason and vehicle registration number.

In any case, it is advisable to read the parking regulations.

On the intranet, which everyone can access once they have obtained their login and password. This year, the regulations are complemented by specific instructions related to the health context. By living on campus, you agree to respect them.

You can contact the Délégation Générale at dg@ens.psl.eu and consult their FAQ. You can also contact the accommodation office at hebergement@ens.psl.eu.

You can write to the accommodation office at hebergement@ens.psl.eu, with a copy to the DG (dg@ens.psl.eu).

Depending on the campus where you are staying, here is the list of the numbers of the central security posts of the different sites:

If you need to contact student representatives, the COF/BDS/DG mobile numbers are in the annuaire des élèves (directory).

For any problem in the room (or common areas such as the kitchen) requiring technical intervention, you can report it to travaux@ens.psl.eu, with a copy to the DG (dg@ens.psl.eu).

In the subject of your email, clearly specify the problem, and in the body of the email do not forget to indicate your room number.

For any problem that does not require a technical intervention, you can report it to the accommodation office via hebergement@ens.psl.eu with a copy to the DG (dg@ens.psl.eu).

Please note that the logistic service does not take back beds and does not lend extra mattresses.